Reopening After COVID-19

Green Ridge has entered a phased re-opening under Virginia’s Phase 2 & 3 COVID-19 restrictions.


During the initial phase of re-opening, the following changes will be made to service areas throughout the building. The duration of these operational changes is unknown, and will be guided by health recommendations from the state and Center for Disease Control.


Wellness Area: Open with some equipment removed for social distancing (10’). Scroll down for a list of removed equipment.

Indoor Pool: Will re-open when circumstances allow. Our hope is to have at least some aquatic services in place by the end of July. Scroll down for more information regarding pool re-opening.

Group Fitness Classes: Open with spacing markers and strict size limitations. If capacity becomes a problem, we may implement pre-registration for certain classes. Click here to view our updated Group Fitness Schedule.KidZone/KidVenture. Will re-open when circumstances allow. Our goal is to phase back at least some youth services by the end of July.
Locker Rooms: Open for changing and limited storage using strict social distancing guidelines. Showers are closed.
Lobby: Closed to public seating, but the vending area will remain accessible.
Gymnasium: Open with no organized games. Hoops will be open by reservation for family units of up to 6, with physical distancing. Courts are sanitized and disinfected between each use. Reserve a court online here.Storage cubbies: Closed, visitors are encouraged to bring only essential items inside.
Personal Training: Open for one-on-one sessions, no small groups. We are hopeful for Group Training Club to return in the fall.
Showers: Locker room showers are temporarily closed. Lockers remain open at limited capacity.
NEW! Treetop Quest Discount (members only): Due to the limited recreation services for youth, we’re offering members an exclusive discount. Now through July 31, members save 50% off admission to Treetop Quest at Explore Park. See the front desk to receive a coupon code.
Activity Room: Closed for members and guests, but will be used for summer camp programs only. Status will be reassesed late summer.


General building operating hours will be temporarily modified as follows:

  • Monday to Thursday - 6:00 AM to 8:00 PM
  • Friday - 6:00 AM to 7:00 PM
  • Saturday - 10:00 AM to 5:00 PM
  • Sunday - 12:00 PM to 5:00 PM


The following changes to cleaning protocol have been made:

  • Restrooms and Locker Rooms will be cleaned almost every two hours.
  • Touch surfaces will be deep cleaned every two hours.
  • Cleaning staff will be wearing appropriate PPE.
  • Wellness staff will be consistently cleaning equipment, & encouraging members to do the same.
  • Sanitizing and wipe-pull stations have been added to the wellness floor and studios.


The following changes have been made to encourage social distancing while protecting our guests and staff:

  • Masking - Virginia guidelines require appropriate facial covering to the greatest extent possible while in the facility. Masks are not necessary while exercising, but required while in our common areas. If you forget your mask, we’re happy to provide one for you to keep.
  • Floor Markers -  Standing markers and arrows will be placed on the floor at the front desk, in the wellness studios, in high traffic areas, and next to select pieces of equipment to guide social distancing. No "spotting" unless both participants are from the same household.
  • Wiping Equipment - While staff will be cleaning equipment, visitors are also required to clean before and after each use. Failure to do so may result in your dismissal for the day.
  • Removed Furniture & Equipment - We’ve removed high-contact surfaces such as chairs and tables, as well as soft surfaces that are hard to clean such as mats and battle ropes.


We are working towards a partial re-opening of some aquatic recreation services by late July. Stay tuned for an announcement about re-opening dates, modified schedules and services.

We have only recently received clarification from the governor regarding Phase 3 guidelines and implementation dates. Re-opening any aquatic services will require time for staff on-boarding and training, and operations must be designed to meet cost recovery requirements.

Virginia’s Phase 3 Coronavirus restrictions allow for 75% capacity use of pools, but severely restrict elements such as splash pads, hot tubs and interactive pool features. These enhanced water features are some of Green Ridge and Splash Valley Water Park’s best and most unique assets. We are working on a plan for a limited operating season with as many provisions as possible for public safety. See Virginia Phase Guidelines Here


In an effort to stay healthy and help stop the spread of COVID-19 and/or other illnesses, we encourage everyone to follow the 3-Cs:

  • COVER - sneeze or cough into the crook of your elbow or into a tissue that is immediately
    thrown away.
  • CLEAN - frequently wash your hands with warm water and soap for 20-seconds; about the
    time it takes you to sing Happy Birthday to yourself twice.
  • CONTAIN - stay home if you’re sick until you have been free of fever for 72-hours without the
    use of fever-reducing medications

Remember to only bring essential items with you, as storage will not be available. We encourage, members to come dressed for exercising and shower at home. Please be patient, kind and courteous to others.


By entering the public spaces within Green Ridge Recreation Center, you are voluntarily assuming risk of exposure or infection. Signs are posted at the main entrance waving your rights to claims against the County of Roanoke resulting from the negligence of staff or other guests.


If you were a Green Ridge member on our closure date of Sunday, March 15, 2020, your membership status will be reinstated on Monday, June 15, 2020. Unless we hear otherwise from you, we will assume you wish to continue as a Green Ridge member.

  • Next Charge Date - Monthly membership will be charged on Friday, June 19 for 50% of one month’s membership based on your plan. After that point your membership will return to the normal billing cycle of the first of each month.
  • How to Cancel - Membership status changes are now being accepted at You will be prompted to either cancel your membership, or select an alternate return date of August 1 or September 1. Rejoining fees will be
    waived through the end of September if you change your mind.
  • Prepaid Memberships - Term memberships will have their balance of remaining days as of March 15, 2020 added to the re-opening date. If you wish to terminate your prepaid membership and receive a refund for time not used, a $45 fee will apply.


The following equipment was removed due to social distancing or difficulty to clean.

  • Free weights:
    • Hammer Strength Arm Curl
    • Precor Chest Supported Row
    • Weight Tree
    • 3-utility benches
  • Strength equipment:
    • Technogym Rotary Torso
    • Roman chair ab bench
    • FreeMotion Row and Hamstring Machines
  • Accessories:
    • TRXs
    • Rip Trainers
    • Most mats
    • Some resistance bands
    • Some kettle bells and small dumbbells
    • Battle rope
    • Some stability balls
    • Weight belts
    • Weighted vests
    • Dip belt
    • Some bar pads
    • Tri-cep ropes
    • Some cable crossover handles and ankle straps
    • Wrist roller
    • Wraps, knee wraps, and wrist straps
    • Boxing gloves
    • Leather neck belt
    • Ab slings