FAQs • Roanoke County Parks Rec & Tourism, VA • CivicEngage

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Green Ridge Recreation Center

1. What is Green Ridge Recreation Center?: Green Ridge Recreation Center is not a fitness club. What you’ll find with us is a community recreation center focused on a mission to provide healthy fun for everyone! Green Ridge opened January 1, 2010, with a promise to the community that a diverse set of recreation needs would be met and that the facility would be affordable and accessible to everyone while recovering 100% of the
operating costs through user fees. Green Ridge provides the community with a number of ways to enjoy the facility:
• Daily admission to the Indoor Center
• Participation in our many programs
• Monthly pass holders utilizing the “Green Membership” program
• Rental of our multi-purpose/meeting rooms, gymnasiums, and birthday party rooms
• Tourism initiatives, such as state and national athletic tournaments

2. Do I have to be a member to use Green Ridge?: No. Green Ridge offers a daily admission rate with pricing based on age and residency. There is no fee to enter the facility if you're visiting for a pre-paid public recreation class or room/birthday rental function.

3. What are the indoor pool hours?: Green Ridge indoor pool hours and operation of different features within the pool may vary due to lifeguard schedules and pool maintenance. As a general rule, ALL features of the indoor pool are open on weekends from Noon to 6:00 p.m., and on Monday, Tuesday, Thursday and Friday evenings. Designated areas of the pool are open at other times. Click here for the most up-to-date information regarding the indoor pool schedule and operating features. Call 777-6300 for more information.

4. Why become a Green Ridge member?: Green Ridge membership offers you an affordable monthly payment option for use of the indoor facility. If you or your family members plan to visit the center at least once per week, membership is a significant savings over paying daily admission. Members also receive added benefits including:
• Free Group Exercise Programs
• Program Discounts
• Use of the KidZone Child Watch Area
• Member Appreciation Days
• Early Online Program Registration
• Free admission to Theme Nights & Special Events
Please note that membership does NOT include admission to Splash Valley Water Park.

5. Does my membership include Splash Valley?: No. Currently, our Green Ridge month-to-month memberships do not include admission to Splash Valley. Your membership gives you access to the indoor pool, wellness center, activity room, KidZone, and the gymnasium, as well as occasional members only events and special services. Season passes to Splash Valley are available beginning in March each year, with discounted rates for Green Ridge members.

6. What are the age requirements for my child to use different areas of the facility?

Indoor Aquatics Area: Ages 9-12 may use the pool with an adult in the building. Ages 8 and under may use the pool with an adult in the aquatics area. Ages 13 and up may use the pool without an adult in the building.

Wellness Area: Children ages 9-11 may use the cardio equipment as long as a parent/guardian is in the facility. Children ages 12-14 may use the cardio and circuit equipment. All children must complete a Youth Equipment Orientation in order to use the Wellness area. Ages 15 and older may use the free weight area on their own. Children younger than the ages specified above are only allowed in the wellness area to walk the track during designated family track times.

7. Are there program discounts for members?: Yes. Members receive discounts off many public group exercise programs not already included in their membership, as well as youth enrichment programs such as Ridge Kids and school's out day camps.

8. Can I sign up for a program after its registration period is closed?: If a program is no longer accepting registration but has not held its first class, additional enrollment is at the discretion of the staff member who set up the course. Exceptions may be made for late enrollment depending on circumstances. Please inquire about specific cases at the front desk, or by calling 777-6300.

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Parks and Picnic Shelters

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1. How can I find a park or park amentities near me?: You can find parks, information about park amenities, directions, and more information by browsing our map-based Parks Finder Map

2. How do I reserve a picnic shelter at at park?: Roanoke County Department of Parks, Recreation, and Tourism has 14 parks with picnic shelters. Shelters are available on a first-come, first-served basis at no charge, unless the shelter has been specifically reserved. To specifically reserve a particular shelter, call (540) 387-6078 or see more details at Picnic Shelter Reservations and Rentals