Frequently Asked Questions
Q: Can I register a spouse or child for a class using this discount?
A: No, this discount is for current Roanoke County employees only. They may be included in a discounted Green Ridge "family" or "couple" membership only if the employee is listed on the membership package.
Q: My spouse or family are covered under insurance for Roanoke County, are they eligible for the program discount?
A: No, this discount is for current Roanoke County employees only. However, your family is eligible for a Green Ridge Recreation Center membership as long as an employee is included on the plan.
Q: Are retirees eligible for this discount?
A: No, this discount is for current Roanoke County employees only.
Q: I am already a Green Ridge member, can I get the discount?
A: Yes. Visit the front desk in-person and ask to transfer your monthly membership to the employee rate. You will be withdrawn and re-enrolled in this membership package.
Q: I have already prepaid for a 6-month or 12-month Green Ridge membership, how can I apply the Roanoke County membership discount?
A: Unfortunately, we can't refund you any money from a prepaid plan. Make us aware of your situation, and we will extend the plan you're currently enrolled in by one extra month at no charge to compensate for the change in fee.
Q: Can I combine this discount with a membership sale at Green Ridge?
A: No. This offer can't be combined with other discounts.
Q: Some programs offer discounts for Green Ridge membership, can I apply that discount in addition to the employee discount?
A: No. This offer can't be combined with other discounts.
Q: I don't have a Roanoke County Employee Badge, can I still get the discount?
A: Proof of employment is required to take advantage of this offer. Please see human resources to get an updated badge. If this can't be done, we may accept a signed letter from your department head or supervisor, verified by a phone call.
Q: I am a part-time Roanoke County Employee. Do I still get the discount?
A: Yes! All Roanoke County employees get the discount.
Q: I am a Roanoke County Public Schools Employee. Am I eligible for the discount?
A: Yes! Effective February 2019, school employees are now eligible for the Green Ridge membership discount only. This does not extend to program discounts such as those offered at Brambleton Center.
Q: I have left employment with Roanoke County, can I continue to receive a discount on Green Ridge membership?
A: We ask that you notify Green Ridge Recreation Center if your employment with Roanoke County is terminated for any reason. You will no longer be eligible for the discount.